Description

This class is designed to provide practical strategies for organizations to effectively equip, empower, and retain their volunteers. Participants will learn best practices for recruiting, training, and supporting volunteers, as well as how to create a positive and rewarding experience for volunteers. Topics covered will include volunteer onboarding, goal setting, communication strategies, recognition and appreciation techniques, and creating a strong volunteer culture. By the end of the session, participants will have a better understanding of how to maximize the potential of their volunteer teams and build a sustainable volunteer program.

Presenter: Melissa Metcalf Le Roy, a graduate in Entrepreneurship and Business Law of Western Carolina University and a graduate in Non-Profit Management of Duke University teaches non-profit management classes throughout North Carolina, South Carolina and Virginia for Duke University and Western Carolina University. She is a past board member of the North Carolina Center for Non-Profits. For four years she contributed a regular "Non-Profit Leadership" column for the Tryon Daily Bulletin and currently offers her services as a consultant through her own firm OnFire Nonprofit Consulting. You can also view her TEDx talk; A love affair, the art of not asking.